Shipping policy
Shipping
We pride ourselves on our ability to ship and deliver your gear with excessive speed! We ship from 22 locations throughout the United States and most orders will arrive in 3 days or less with Free Shipping! If you live with more trees or shrubs than people it might take a bit longer :) so take in the nature and don't worry your stuff is coming!
The nitty gritty, for specific delivery timelines please pay attention to the delivery timelines on the product pages and the time frame estimated in the carts. If you need a part by a specific day, please contact us by chat, phone, or email.
- Chat: Click the bubble on the bottom right side of the screen
- Email: info@365cycles.com or click contact us in the header to fill out a form
- Phone: 603-968-5797
Most orders placed during the workweek before 1:00 PM Eastern time ship the same day, but during peak/holiday season or depending on inventory location handling time can take up to 48 hours. If you have questions regarding shipping estimates, don't hesitate to get in touch with us before placing the order. There is a direct signature requirement for all orders over $500.
Shipments Outside the US
- Customs and import fees are not covered.
- Orders shipped with International First Class service may take up to 6 weeks.
- Delivery time on average is 2-4 weeks, but please expect that if US customs or your country’s customs clearance delays the package then we ask that you wait a full 6 weeks.
- Your cooperation with inquiring with your local customs office on its arrival is appreciated.
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