About Us

Customer Loyalty

Every employee at 365 Cycles puts the customer first. Our vision is to be the best place to shop for everyone who rides a bike. We continually look to improve our service, shipping times, store, website appearance, and more.

If you feel that our policies are unfair for any reason, just mention the words “Customer Loyalty” and we will take care of your issue as you see fit, no questions asked. This means going above and beyond our typical protocol to ensure your satisfaction. In other words, let’s throw policy out the window and talk out a solution that works best for you.

Company Culture

365 Cycles grew out of Keene, NH selling bicycle components, apparel, and accessories since 2012. Today we operate a brick and mortar store in Lancaster, PA.

We’re dedicated to building lasting relationships with our customers, communities, and team members. To earn loyalty in these relationships, 365 Cycles is responsive, fair and open-minded. If you need help with component compatibility or have an issue with your order, you can contact our team to have your inquiry resolved within hours. We combine the knowledge and service of a traditional bicycle shop with the convenience of shopping in your own home.

The 365 Cycles team feels lucky to be immersed in the cycling and outdoor industry. We owe it all to listening to you. Over the years we have served over half a million customers and we are only getting started. Through listening to your feedback we continue to evolve to become the best place to shop for everyone who rides a bike!

With appreciation,

365 Cycles