At 365 Cycles, we try our best to make every transaction a positive experience for our customers, and our success rate has been tremendously high. We value your loyalty over all else, and we built our store policies with this in mind.
However, if you feel that our policies are unfair for any reason, just mention the words “Customer Loyalty” and we will take care your issue as you see fit, no questions asked. This means going above and beyond our typical protocol to ensure your satisfaction. In other words, let’s throw policy out the window and talk out a solution that works best for you.
365 Cycles is about building lasting relationships with our team members, customers, and communities. As a real brick and mortar store located in Keene, NH we serve our community as a hub for local cyclists and we are proud to have such dedicated returning customers -- a testament to our approachable and experienced mechanics. When you shop with 365 Cycles you can feel comfortable knowing you are purchasing from a team of cycling fanatics at New England’s premier bike shop.
We feel lucky to do what we do, to be surrounded by what we love, and we bring this level of dedication to our job. 365 Cycles is composed of some of the most talented and enthusiastic people in the industry. Being an online retailer with a local bike shop, we bring a lot of “ear to the ground” knowledge, and we love sharing it with our customers. We all live and breathe cycling and the outdoors, so don’t hesitate to reach out, we’re here and happy to help.
365 Cycles grew out of a small company that started selling bicycle components, apparel, and accessories more than 5 years ago. Our continual dedication to serving our team members, customers, and communities has brought us to where we are today. Over half a million orders fulfilled, and with a strong presence throughout New England we continue to gain traction without loosing passion for the outdoors!
You may already know us! For years, we've been selling on eBay. If this is your first time purchasing from us, please know, we've amassed over 85K glowing reviews on eBay. Wherever you choose to purchase you can rest assured every order is just as important to us -- we always aim to please!
Sincerely, the 365 Cycles Team